ATLAS FAQs
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General Queries
1. How do I apply for an account for the Air Transport Licensing and Administration System (ATLAS)?
2. How do I apply for an account, if I am an agent, acting on behalf of an airline?
3. How many accounts do I need, if I am acting on behalf of a few airlines?
4. What is the Operating Hours of ATLAS?
5. What happens if I encounter an error in submitting an application for a permit (AT/Operations) or a licence?

For assistance, please contact the CAAS Air Transport Division for applications relating to AT Permit and Licence, and to contact the CAAS Airworthiness and Flight Operations Division for applications relating to Operations permit.

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Air Transport (AT) Permit
1. What is an AT Permit?
2. When do I need to apply for an AT permit?
3. How can I check the status of my AT Permit application?
4. How do I renew my series AT permit?
5. How do I apply for an express AT permit?
6. What is the lead-time to apply for a permit for non-scheduled journeys?
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Operations (Ops) Permit
1. What is an operations permit?
2. When do I need to apply for an operations permit?
3. What kinds of operations are exempted from the Operations Permit?
4. How do I apply or renew operations permit?
5. If I have an aircraft that has been diverted to Singapore due to unforeseen circumstances and whereby the final intended destination was not Singapore, do I still need to apply for an Operations Permit?
6. How can I check the status of my operations permit application?
7. How can I clear more aircraft for operations to Singapore?
8. Can I submit my aircraft documents via another channel?
9. What if the Operations Specification is different from ICAO format? And how does ICAO’s Operations Specification look like?
10. How do I obtain a Dangerous Goods permit?
11. How do I enter the aircraft type information?
12. When do I submit the payment for Operations Permit?
13. How long does it take to process my application for an Operations Permit?
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Licence
1. What is a licence?
2. When do I need to apply for a licence?
3. What is the difference between Category A and Category B Licence?
4. How can I check the status of my licence application?
5. How do I renew my licence?
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ESchedules
1. What is ATLAS eSchedules?
2. What schedules are required to be filed in ATLAS?
3. How do I file for flight schedules in ATLAS?
4. Who can I contact if I have any questions on ATLAS eSchedules module?
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